@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600&family=DM+Mono:wght@400;500&display=swap";:root{--bg:#f0eee9;--surface:#fff;--surface-2:#f7f6f3;--surface-3:#efede8;--border:#e2dfd8;--border-md:#c8c4bb;--text-1:#16150e;--text-2:#5c5a52;--text-3:#9c9a92;--accent:#1b4dd4;--accent-dk:#1338a8;--accent-lt:#ebf0fc;--danger:#c13030;--danger-lt:#fdf0f0;--success:#166534;--success-lt:#dcfce7;--warning:#b45309;--warning-lt:#fef3c7;--purple:#6d28d9;--purple-lt:#ede9fe;--cyan:#0e7490;--cyan-lt:#cffafe;--radius-sm:8px;--radius-md:12px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px}body{background:var(--bg);color:var(--text-1);-webkit-font-smoothing:antialiased;font-family:DM Sans,sans-serif;line-height:1.5}.mono{font-family:DM Mono,monospace}.app-shell{flex-direction:column;min-height:100dvh;display:flex}.topbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:100;align-items:center;gap:24px;height:56px;padding:0 24px;display:flex;position:sticky;top:0}.topbar-logo{letter-spacing:.04em;color:var(--accent);flex-shrink:0;font-size:15px;font-weight:600}.topbar-nav{flex:1;gap:4px;display:flex}.topbar-end{align-items:center;gap:12px;margin-left:auto;display:flex}.topbar-avatar{background:var(--accent-lt);width:34px;height:34px;color:var(--accent);cursor:pointer;border:1.5px solid #1b4dd433;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:0;font-family:inherit;font-size:12px;font-weight:700;transition:background .15s;display:flex}.topbar-avatar:hover{background:#1b4dd42e}.nav-link{color:var(--text-2);border-radius:var(--radius-sm);padding:6px 10px;font-size:14px;text-decoration:none;transition:color .1s,background .1s}.nav-link:hover{color:var(--text-1);background:var(--surface-2)}.nav-link--active{color:var(--accent);background:var(--accent-lt)}.page-content{flex:1;width:100%;max-width:1280px;margin:0 auto;padding:32px 24px}.login-page{background:var(--bg);justify-content:center;align-items:center;min-height:100dvh;padding:24px;display:flex}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);width:100%;max-width:380px;padding:40px 36px}.login-logo{letter-spacing:.1em;color:var(--accent);margin-bottom:16px;font-size:13px;font-weight:700}.login-title{margin-bottom:4px;font-size:22px;font-weight:600}.login-sub{color:var(--text-2);margin-bottom:28px;font-size:14px}.field{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.field label{color:var(--text-2);font-size:13px;font-weight:500}input[type=email],input[type=password],input[type=text],input[type=search],select,textarea{border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-1);outline:none;width:100%;padding:8px 12px;font-family:inherit;font-size:14px;transition:border-color .15s}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1b4dd41f}.form-error{color:var(--danger);background:var(--danger-lt);border-radius:var(--radius-sm);margin-bottom:12px;padding:8px 12px;font-size:13px}.btn-primary{background:var(--accent);color:#fff;border-radius:var(--radius-sm);cursor:pointer;border:none;width:100%;padding:10px 20px;font-family:inherit;font-size:14px;font-weight:500;transition:background .15s}.btn-primary:hover:not(:disabled){background:var(--accent-dk)}.btn-primary:disabled{opacity:.55;cursor:not-allowed}.btn-secondary{background:var(--surface);color:var(--text-1);border:1px solid var(--border-md);border-radius:var(--radius-sm);cursor:pointer;padding:8px 16px;font-family:inherit;font-size:13px;font-weight:500;transition:background .15s}.btn-secondary:hover{background:var(--surface-2)}.btn-ghost{color:var(--text-2);cursor:pointer;border-radius:var(--radius-sm);background:0 0;border:none;padding:6px 10px;font-family:inherit;font-size:13px}.btn-ghost:hover{background:var(--surface-2);color:var(--text-1)}.btn-link{cursor:pointer;color:var(--accent);font-size:inherit;background:0 0;border:none;padding:0;font-family:inherit;text-decoration:underline}.btn-link:hover{color:var(--accent-dk)}.badge{white-space:nowrap;border-radius:100px;align-items:center;padding:3px 8px;font-size:11px;font-weight:500;display:inline-flex}.badge--accent{background:var(--accent-lt);color:var(--accent-dk)}.badge--warning{background:var(--warning-lt);color:var(--warning)}.badge--purple{background:var(--purple-lt);color:var(--purple)}.badge--cyan{background:var(--cyan-lt);color:var(--cyan)}.badge--success{background:var(--success-lt);color:var(--success)}.badge--danger{background:var(--danger-lt);color:var(--danger)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px 24px}.card--sm{border-radius:var(--radius-sm);padding:14px 16px}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin-bottom:24px;display:grid}.kpi-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:16px}.kpi-label{color:var(--text-3);margin-bottom:6px;font-size:12px}.kpi-value{color:var(--text-1);font-family:DM Mono,monospace;font-size:26px;font-weight:500;line-height:1}.kpi-value--danger{color:var(--danger)}.kpi-value--accent{color:var(--accent)}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:13px}thead th{text-align:left;color:var(--text-3);border-bottom:1px solid var(--border);white-space:nowrap;padding:0 12px 8px;font-size:11px;font-weight:500}tbody td{border-bottom:1px solid var(--border);padding:12px}tbody tr:last-child td{border-bottom:none}tbody tr:hover td{background:var(--surface-2)}@keyframes spin{to{transform:rotate(360deg)}}.spinner{border:2px solid var(--border-md);border-top-color:var(--accent);border-radius:50%;width:20px;height:20px;animation:.7s linear infinite spin}.dashboard{padding:0}.dashboard-loading{justify-content:center;align-items:center;height:40vh;display:flex}.kpi-sub{color:var(--text-3);margin-top:4px;font-size:11px}.kpi-value--warning{color:var(--warning)}.section-header{align-items:center;gap:10px;margin-bottom:12px;display:flex}.section-title{color:var(--text-1);font-size:15px;font-weight:600}.section-count{background:var(--surface-3);color:var(--text-2);border-radius:100px;padding:2px 8px;font-size:12px;font-weight:500}.breakdown-grid{flex-wrap:wrap;gap:16px;padding:16px 20px;display:flex}.breakdown-item{align-items:center;gap:8px;display:flex}.breakdown-count{color:var(--text-1);font-size:18px;font-weight:500}.breakdown-pct{color:var(--text-3);font-size:12px}.overdue-chip{background:var(--danger-lt);color:var(--danger);border-radius:100px;align-items:center;padding:3px 8px;font-size:11px;font-weight:500;display:inline-flex}.call-number{color:var(--text-3);font-size:12px}.call-subject{white-space:nowrap;text-overflow:ellipsis;max-width:280px;overflow:hidden}.engineer-cell{align-items:center;gap:10px;display:flex}.avatar{background:var(--accent-lt);width:30px;height:30px;color:var(--accent);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:11px;font-weight:600;display:flex}.util-bar-wrap{align-items:center;gap:8px;display:flex}.util-bar{border-radius:100px;flex-shrink:0;min-width:4px;height:6px;transition:width .3s}.util-pct{color:var(--text-3);min-width:32px;font-size:11px}.empty-state{text-align:center;color:var(--text-3);padding:60px 24px;font-size:14px}.page-header{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.page-title{color:var(--text-1);margin-bottom:2px;font-size:20px;font-weight:600}.page-sub{color:var(--text-3);font-size:13px}.modal-backdrop{z-index:200;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#16150e66;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);flex-direction:column;width:100%;max-width:520px;max-height:90dvh;display:flex;box-shadow:0 20px 60px #00000026}.modal-header{border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;padding:20px 24px 16px;display:flex}.modal-title{font-size:16px;font-weight:600}.modal-close{padding:4px 8px;font-size:16px}.modal-body{flex-direction:column;flex:1;gap:4px;padding:20px 24px;display:flex;overflow-y:auto}.modal-footer{border-top:1px solid var(--border);flex-shrink:0;justify-content:flex-end;gap:8px;padding:16px 24px;display:flex}.field-hint{color:var(--text-3);margin-top:-2px;margin-bottom:8px;font-size:12px}.scope-list{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-2);flex-direction:column;gap:6px;max-height:180px;padding:10px 12px;display:flex;overflow-y:auto}.scope-item{cursor:pointer;align-items:center;gap:8px;padding:2px 0;font-size:13px;display:flex}.scope-item input[type=checkbox]{width:14px;height:14px;accent-color:var(--accent);flex-shrink:0}.scope-item--customer{color:var(--text-1);padding:4px 0;font-weight:500}.scope-customer-name{font-weight:500}.scope-sites{margin-bottom:6px;padding-left:22px}.scope-sites-hint{color:var(--text-3);margin-bottom:4px;font-size:11px}.scope-item--site{color:var(--text-2);padding:2px 0;font-size:13px}.form-row .field input,.form-row .field select{border-radius:var(--radius-sm);border:1px solid var(--border-md);outline:none}.form-row .field input:focus,.form-row .field select:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1b4dd41f}.form-row .field input{height:auto;padding:8px 12px}.call-header-top{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.call-header-actions{flex-wrap:wrap;flex-shrink:0;align-items:center;gap:8px;display:flex}.call-meta-grid{border-top:1px solid var(--border);grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:0;margin-top:16px;display:grid}.detail-row{border-bottom:1px solid var(--border);flex-direction:column;gap:3px;padding:12px 16px 12px 0;display:flex}.detail-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:500}.detail-value{color:var(--text-1);font-size:14px}.call-description{border-top:1px solid var(--border);margin-top:16px;padding-top:16px}textarea{border-radius:var(--radius-sm);border:1px solid var(--border-md);background:var(--surface);color:var(--text-1);resize:vertical;outline:none;width:100%;padding:8px 12px;font-family:inherit;font-size:14px;transition:border-color .15s}textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1b4dd41f}.followup-chips{flex-wrap:wrap;gap:8px;display:flex}.call-detail{max-width:720px}.call-number-lg{color:var(--text-3);margin-bottom:4px;font-size:13px;display:block}.call-subject-lg{color:var(--text-1);font-size:20px;font-weight:600;line-height:1.3}.call-info-grid{border-top:1px solid var(--border);border-left:1px solid var(--border);grid-template-columns:repeat(3,1fr);margin:16px 0;display:grid}.call-info-item{border-right:1px solid var(--border);border-bottom:1px solid var(--border);flex-direction:column;gap:4px;padding:12px 14px;display:flex}.call-section{border-top:1px solid var(--border);margin-top:4px;padding-top:16px}.call-divider{align-items:center;gap:12px;margin:24px 0 20px;display:flex}.call-divider:before,.call-divider:after{content:"";background:var(--border);flex:1;height:1px}.call-divider span{color:var(--accent);white-space:nowrap;font-size:13px;font-weight:600}.visit-form-inline{flex-direction:column;display:flex}.visit-form-section{margin-bottom:20px}.visit-form-label{color:var(--text-3);letter-spacing:.06em;margin-bottom:8px;font-size:11px;font-weight:500;display:block}.visit-datetime-row{grid-template-columns:1fr 1fr;gap:12px;display:grid}.visit-datetime-row input{border-radius:var(--radius-sm);border:1px solid var(--border-md);color:var(--text-1);background:var(--surface);outline:none;width:100%;padding:8px 12px;font-family:inherit;font-size:14px}.visit-datetime-row input:focus{border-color:var(--accent);box-shadow:0 0 0 3px #1b4dd41f}.hour-bubbles{flex-wrap:wrap;gap:8px;display:flex}.hour-bubble{border:1px solid var(--border-md);background:var(--surface);color:var(--text-2);cursor:pointer;border-radius:100px;padding:6px 14px;font-family:inherit;font-size:13px;transition:all .15s}.hour-bubble:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-lt)}.hour-bubble--active{border-color:var(--accent);color:var(--accent);background:var(--accent-lt);font-weight:600}.status-radio-list{flex-direction:column;gap:6px;display:flex}.status-radio-item{border-radius:var(--radius-sm);border:1px solid var(--border);cursor:pointer;align-items:center;gap:10px;padding:10px 14px;transition:background .1s;display:flex;position:relative}.status-radio-item:hover{background:var(--surface-2)}.status-radio-item--active{border-color:var(--accent);background:var(--accent-lt)}.status-radio-item input[type=radio]{cursor:pointer;width:16px;height:16px;accent-color:var(--accent);position:absolute;right:14px}.status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.status-radio-label{color:var(--text-1);flex:1;font-size:14px}.status-current-tag{color:var(--text-3);font-size:12px}.followup-chips-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.followup-chip{border:1px solid var(--border-md);background:var(--surface);color:var(--text-2);cursor:pointer;border-radius:100px;padding:5px 14px;font-family:inherit;font-size:13px;transition:all .15s}.followup-chip:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-lt)}.followup-chip--active{border-color:var(--accent);color:var(--accent);background:var(--accent-lt);font-weight:500}.followup-date-input{flex:1;min-width:140px}.overdue-banner{background:var(--danger-lt);border-radius:var(--radius-sm);border:1px solid #fecaca;margin-bottom:16px;padding:12px 16px}.overdue-banner-title{color:var(--danger);font-size:13px;font-weight:500;display:block}.overdue-banner-notes{color:var(--danger);opacity:.8;margin-top:4px;font-size:13px}.visit-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:12px;padding:16px}.visit-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;display:flex}.visit-meta{flex-direction:column;gap:2px;display:flex}.visit-date{color:var(--text-1);font-size:13px;font-weight:500}.visit-engineer{color:var(--text-3);font-size:12px}.visit-stats{flex-shrink:0;align-items:center;gap:8px;display:flex}.visit-hours{color:var(--text-1);font-size:16px;font-weight:500}.visit-notes{color:var(--text-2);white-space:pre-wrap;margin-bottom:10px;font-size:14px;line-height:1.6}.visit-followup{color:var(--text-2);background:var(--surface-2);border-radius:var(--radius-sm);flex-wrap:wrap;gap:6px;margin-bottom:10px;padding:6px 10px;font-size:12px;display:flex}.visit-followup-label{color:var(--text-3);font-weight:500}.visit-followup-notes{color:var(--text-3)}.visit-attachments-toggle{color:var(--accent);cursor:pointer;background:0 0;border:none;padding:0;font-family:inherit;font-size:12px}.visit-attachments-toggle:hover{text-decoration:underline}.visit-attachments{flex-direction:column;gap:6px;margin-top:10px;display:flex}.attachment-item{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-1);justify-content:space-between;align-items:center;padding:8px 12px;font-size:13px;text-decoration:none;display:flex}.attachment-item:hover{background:var(--surface-3)}.attachment-name{color:var(--accent)}.attachment-size{color:var(--text-3);font-size:11px}.dash-two-col{grid-template-columns:1fr 360px;align-items:start;gap:20px;display:grid}@media (width<=900px){.dash-two-col{grid-template-columns:1fr}}.dash-right-col{flex-direction:column;gap:16px;display:flex}.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden}.panel-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.panel-title{font-size:14px;font-weight:600}.panel-meta{color:var(--text-3);margin-top:1px;font-size:12px}.panel-link{color:var(--accent);cursor:pointer;padding:0;font-size:12px;font-weight:500;text-decoration:none}.panel-link:hover{text-decoration:underline}.mini-table-controls{border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:8px;padding:10px 16px;display:flex}.tbl-chip{border:1.5px solid var(--border);color:var(--text-2);background:var(--surface);cursor:pointer;border-radius:20px;padding:4px 10px;font-family:DM Sans,sans-serif;font-size:12px;font-weight:500;transition:all .12s}.tbl-chip--active{border-color:var(--accent);background:var(--accent-lt);color:var(--accent)}.mini-search{border:1px solid var(--border-md);border-radius:var(--radius-sm);min-width:100px;height:30px;color:var(--text-1);background:var(--surface-2);flex:1;width:auto;padding:0 10px;font-family:DM Sans,sans-serif;font-size:13px}.mini-search:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #1b4dd41a}.alert-list{padding:4px 0}.alert-row{border-bottom:1px solid var(--border);cursor:pointer;align-items:flex-start;gap:12px;padding:11px 20px;transition:background .1s;display:flex}.alert-row:last-child{border-bottom:none}.alert-row:hover{background:var(--surface-2)}.alert-dot{background:var(--danger);border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:4px}.alert-dot--today{background:var(--warning)}.alert-body{flex:1;min-width:0}.alert-customer{color:var(--text-1);font-size:13px;font-weight:600}.alert-detail{color:var(--text-2);white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:12px;overflow:hidden}.alert-tag{text-transform:uppercase;letter-spacing:.04em;border-radius:10px;flex-shrink:0;padding:2px 7px;font-size:10px;font-weight:600}.alert-tag--overdue{background:var(--danger-lt);color:var(--danger)}.alert-tag--today{background:var(--warning-lt);color:var(--warning)}.alert-empty{text-align:center;color:var(--text-3);padding:24px;font-size:13px}.util-compact-list{padding:4px 0}.util-compact-row{border-bottom:1px solid var(--border);flex-direction:column;gap:8px;padding:12px 20px;display:flex}.util-compact-row:last-child{border-bottom:none}.util-compact-top{justify-content:space-between;align-items:center;gap:10px;display:flex}.util-compact-eng{align-items:center;gap:9px;display:flex}.util-eng-name{color:var(--text-1);font-size:13px;font-weight:600}.util-eng-calls{color:var(--text-3);margin-top:1px;font-size:11px}.util-compact-pct{white-space:nowrap;font-size:13px;font-weight:600}.util-bar-track{background:var(--surface-3);border-radius:3px;height:6px;overflow:hidden}.util-bar-fill{border-radius:3px;height:100%;transition:width .5s}.util-compact-stats{gap:12px;display:flex}.util-compact-stat{color:var(--text-3);font-size:11px}.util-compact-stat strong{color:var(--text-2);font-weight:600}